What CWW Clients Say

“Congratulations for your efforts on the Trenchless Sewer Rehabilitation program which generated the following positive feedback from a resident on Gilmour Street.  Richard Hewitt also noted below the benefits of 'no-dig' technologies and how he's particularly pleased to hear the positive comments.

The City places a high priority on customer service, and it's reassuring to know that we have Contractors and staff working with us who share that priority.  Keep up the good work!”

Bruce Mason, P.Eng; Public Works and Services Dept, City of Ottawa

“Dear Ms. Andrews:

The Mayor's office forwarded to me your correspondence.  I would like to thank you for taking the time to send a message on this work.  The City has, for a number of years, been undertaking work where appropriate using 'no-dig' technologies and with regard to water mains has been acknowledged as being very pro-active in this regard.  We certainly recognize the benefits of this approach where it makes sense.

I am particularly pleased to hear your comments about our contractor, and you can be assured that they will be advised of your positive comments, as will the staff involved.

Thanks again.”

Richard Hewitt; A/Deputy City Manager, Public Works and Services Department

“Hello:

My name is Lisa Andrews and I live on Gilmour Street. On March 21st we had our street "cured in place pipes" done. My reason for contacting you is to say what a job well done, and not just a smooth un-interruptive job, but also a very community friendly job done by Clean Water Works Inc. I say this especially because when I got home from work that evening at 11pm; there was a Dear Resident letter thanking us, with a brief follow up to the job. Really, how nice was that?! So nice that I did call Clean Water Works the next morning to thank them. Just thought I would pass that along.”

Lisa Andrews; Resident, Gilmour Street, Ottawa, ON